FAQ

We deliver to any international sea port with the help of our shipment partners. The order lead time is around 25- 35 days depending on the volume of the order. As soon as the cocoa powder is ready for loading into container from our factory, they will be shipped to your destination port.

We are professional cocoa powder producer and exporter and have been in the cocoa industry for 13 years. We have an in-depth understanding of the cocoa markets in most of the countries. We always seek cost-effectiveness for our customers and at the same time maintain the high quality.

Our company’s fast internal decision-making processes and our highly trained staff have helped create a very strong track record for Skyswan, especially across customized service for product development and improvement.

You could email us, or talk to us on Whatsapp, or call us on the phone to enquire and make an order. Our professional sales team will answer all your questions and inquiries at the earliest.

Documents we can provide are: Commercial Invoice, Packing List, Bill of Lading, Certificate of Analysis, Health Certificate, Phytosanitary Certificate, Origin Certificate (Form E, Origin FTA), Technical Data Sheet (TDS), Conformity Certificate, Non-Allergen Declaration, Free Sales Certificate, and other required documents if any.

The minimum order quantity (MOQ) is 15 Tons (1 X 20’fcl). Different type of cocoa powder can be mixed in one container.